Everything is great. The service and staff are terrific. I would not change anything.
Recently had alignment completed on my 2005 Nissan Armada this past Saturday (2/18/2012). The service provided was second to none top notch. My truck drives 100% better and I am rolling on aftermarket wheels. What a great experience from a professional and courteous staff. THANKS!!
I took my car to a very well known place in Winnsboro,SC and was given a list as long as I am tall of things wrong with my car. I went to the Pope Davis in Blythewood and told Nia about the list and she was so kind and understanding and told me to leave my car just a little while with her and she would have the mechanic to look at it. I did just that. When I returned she had a list of repairs that were needed and it was no where near what I had received from the other place. I was so happy that I could afford to repair my car. I got it repaired and it did not take very long at all. I am so pleased, I will be using Pope Davis for all my repairs and will tell everyone I know to use them also.
Thank You to Ms. Nia at the Blythewood Pope Davis and her team there. I had an accident with my SLK350 and had to get two new rims and two new tires. Ms Nia found the tires and ordered and installed them and aligned the car and now it rides so smooth.
I had a flat tire on 1/18/12 and I was able to pull into your Taylor & Pickens st location. It was 3:00 pm and I was on the way to a 3:45 dr appt. Your folks were so efficient that they put my "spare" tire and told me to go on to my appt, they would order & mount me a new tire and come back after the appt and they would replace the tire. Well... this was such a pleasant experience, I could not beleive it could work that quick. Your folks (2 guys & the office lady) were extremely helpful & efficient.
Thank you so much for the prompt attention you gave to us on Monday afternoon, when we brought Thomas's Nissan in to have his new tire put on. It is this type of prompt customer service that keeps bring us back time and time again. Your guys were extremely busy during the time we came in, and we wanted you to know how much we appreciated your attention in having our work done in a very short amount of time. Thank you!
... Ela was extremely helpful in resolving my issue with one of my tires. I have been a PD customers for well over 12 yrs and when I needed the extra support to reslove a tire issue with Michelin, Ela was extremely professional and helpful.
Craig Harvey and Harold Lorick was very helpful and professional. They pointed out the problem with my Escalade and fixed it within an hour or so. I thought it was a tire problem, but found out it was not. Thanks to Craig and Harold, my SUV drives beautiful!!
WE WERE TRAVELING SOUTH TO FLORIDA WHEN SUDDENLY WE HAD A BLOWOUT. WE WERE ABLE TO CHANGE THE TIRE AND GO TO THE NEXT EXIT WHICH WAS BLYTHEWOOD. WE FOUND THE TIRE SHOP AND ENCOUNTERED TWO OF THE BEST PERSONS. THEY WERE SO HELPFUL AND GOT US BACK ON THE ROAD. MY WIFE AND I THANK YOU SO MUCH!!!!
Great group of individuals!!! I keep coming back because of the personal service I get from the staff. They are always willing to go the extra mile. Craig is awesome!!
Craig was outstanding. He & his staff treated me like family, tried to get me the best price, and got me in and out in record time. True customer service - he is a great asset to your company, and he will definitely get my business in the future.
I want to compliment you on three of your employees. I noticed a nail in my tire around 6pm on 11/4/11. I stopped by the Hard Scrabble location and Craig, Jeremiah and Matt fixed my problem. Most places would have told me to come back when they were open, but not your employees. Because of the fantastic customer service I received, Pope Davis will be the only car care center I will ever use. I will tell all my friends about this great experience. It’s so refreshing being treated like a customer. These three employees are a great asset to your business. Thanks, Jim
Finally, a local repair facility that emphasizes "service" from start to finish. Kudos to your company-you get it.